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6 questions: Simon Sharwood, Editor, My Business

Next up in our series finding out how journalists like to work, any issues they have with PRs, how they like stories to be pitched to them, etc, is Simon Sharwood, Editor of My Business magazine – the monthly magazine for ambitious business owners.

1)      What is your deadline day?

My Business goes to print on the third Thursday of the month, so I am generally flat out in the week before that date.

We also publish daily online.

I also edit another magazine, Government Technology Review.  It goes to print in the last week of even-numbered months.

2)      How do you prefer to be contacted (i.e. email, phone, fax, post)?

Phone. I keep being told about the importance of conversation to build relationships – and then people send me an email. I like to be called because it’s more effective than email and a lot more personal too.

3)      Is there a particular time of day you prefer to be contacted?

Just call. I’ll either answer or you’ll go to voicemail 😉 But I am a good caller-back, nearly always same day.

4)      Do you like to meet companies and bosses for coffee/ lunch? If yes, do you have any favourite venues?

Yes. I’m honestly happy to meet over a plate of vegemite sandwiches, because I value information more than I value hospitality. If you’ve got a good story to tell, I’m far happier to hear it at a bus-stop than I am waiting for a meal to arrive at a posh restaurant. Please don’t think I’m churlish about hospitality: I just prefer rapid exchange of ideas no matter what environment it takes place in. And I don’t have the time for long lunches or stunts that involve hovercraft rides.

I prefer to do things in and around North Sydney, where our office is located. Travel time is a killer. The Local Café is as good as any. And To’s Malaysian [3/181 Miller Street, North Sydney NSW 2060, (02) 9955 2088] makes the best Har Mee soup this side of KL.

5)      What are your three pet peeves about PRs?

One: PRs who pitch without ever having read publications I work on and therefore make nonsensical, time-wasting, pitches.

Two: Emails that aren’t personalized, or that are forwarded. Even Spam manages to name me, so emails that start “Hi” or “Dear Journalist” are less professional than Spam!

Three: Being invited to events later than other media. This often happens when PRs cannot get a decent turn-up at an event, so they turn to their B-list in the hope of getting enough people in the room to impress the client. Journos know when this happens: we’re pretty well networked people.

6)      What would the perfect story pitch be for you? And what’s the best PR pitch you have ever had?

A perfect pitch would tell a story that I’ve never heard before, one that is full of surprises and interesting people who generously share experiences that my readers will find interesting and so educational they cannot imagine why no-one has ever told them about this before.

I’m yet to get the best pitch ever.

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How to pitch to journalists

Public relations certainly isn’t all about media relations, but it is a major element. Knowing how to pitch stories and how to build relationships with journalists is a crucial part of our success.

One thing to think about is whether to pitch by phone or email. This can come down to personal preference, the nature of the story, how well you know the journalist you’re pitching to, the time of day. It’s not a broad brush approach, so think about this for every pitch you make. Journalists are more and more favouring email over phone calls, which can disrupt their day much more. Also, in this modern age of social media consider using services such as Twitter to pitch. There’s certainly skill in pitching a story in 140 characters and it’s direct and much more immediate.

Here are some other key things to bear in mind.

1)      Know your story: this may sound obvious, but can you sum your story up in two or three sentences or a few bullet points?

2)      Make it relevant: why should a particular journalist care about what you have to say? Even if you’re working from a news release that has been approved by the client you can vary the pitch and pick out different elements according to who you’re talking to. And don’t forget about the ‘extras’, e.g. interviews, exclusive additional content, photos, etc. Be targeted

3)      Do your research: use media databases such as MEDIAtlas (paid-for) and  MediaSync (free) to find contact details and the right contacts, but also try to look at a publication or website, listen to a radio station or watch a particular television show – know who covers what, what’s been covered on your topic recently and whether a particular journalist always wants exclusives

4)      Respect deadlines: if you’re calling a journalist always check whether it’s a good time to talk, you don’t want to launch straight into a pitch if they’re on a deadline; it won’t be appreciated

5)      Get to the point: even if a journalist says it is a good time to talk, make sure you get to the point (this links back to knowing your story) – they haven’t got all day; some journalists will receive many calls and hundreds of emails a day

6)      Be professional: be friendly but don’t be over-pally if it’s the first time you’ve spoken to someone. With the first contact you have no credibility and no history, so it will take time to establish this

7)      Don’t spam: similarly, consider whether a story really is relevant to someone, if you’ve made a media list using something like MEDIAtlas make sure there aren’t duplicates in the list so you don’t call or email someone more than once

8)      Be available: if you’re pitching a story make sure you’re around and ready to deal with any requests or follow ups from journalists otherwise you could miss out

9)      Follow up with caution: if you’ve sent an email pitch, don’t just follow it with a call saying “did you get my email?”, consider whether you can offer anything else – what justifies your follow up call? Perhaps in your email you can say “I’ll call in a day or two to get your feedback, unless I hear from you beforehand” – at least then you’ve given a warning!

10)   Know when to give up: sometimes a story is perfect for someone, and you know it, so you keep trying, but sometimes you will be flogging a dead horse of a story so you need to know when to call it quits. If your  story isn’t flying, think about why and what you can do to change this in the future, it’s our job as PRs to advise our clients of the best course of action after all

If you’re planning a long and illustrious career in the PR industry it’s vital to understand how the media works and how to work with the media. Think long-term relationships and making friends. If you do a journalist a favour, turn around stories quickly and efficiently, pitch the right things to the right people, you’ll make a good name for yourself and journalists will, in turn, listen to you.

What do you think? Are you a PR with a journalist pitch story to tell? Are you a journalist with strong opinions about how PRs pitch stories to you (this is most of you, surely?!)? Do you have anything to add to this? We’d love to hear from anyone with advice or anecdotes.

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6 questions: Fiona Donnelly, Queensland taste Editor, The Courier-Mail

Over the coming months we will be approaching a few top Brisbane and Queensland journalists, as well as a few specialists, to find out how they like to work, any issues they have with PRs, how they like stories to be pitched to them, etc. First up is Fiona Donnelly, Queensland taste Editor from The Courier-Mail. (And yes, we know it’s technically 8 questions.)

1)      What is your deadline day?

I file every Wednesday for the following Tuesday. If you’re sending releases for taste, the general rule is the longer the lead-time given, the better the chance that I’ll be able to use something. Feel free to send a follow-up email closer to the date, if you haven’t heard anything back.

2)      How do you prefer to be contacted (i.e. email, phone, fax, post)?

Email is always best – unless it’s urgent.

3)      Is there a particular time of day you prefer to be contacted?

If you’re emailing – email anytime! If you’re phoning, please don’t call me on Monday (it’s production day for taste).

4)      Do you like to meet companies and bosses for coffee/ lunch? If yes, do you have any favourite venues?

Happy to meet anyone, anywhere – as long as there’s a scoop in the offing.

5)      What are your three pet peeves about PRs?

Generally I don’t like being called by PRs to check if there’s any interest in an email/event – if you’ve sent the email, the odds are I’ll have received it and if there’s interest I’ll certainly phone or email for more information.

6)      What would the perfect story pitch be for you? And what’s the best PR pitch you have ever had?

Haven’t had any stand-out pitches from PRs – the pitch really isn’t the important aspect for me. If your information is timely – i.e. if it’s provided to me before the marketing emails and press releases are sent out generally; and if it’s of interest to The Courier-Mail taste reader, then it’s a good pitch!

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